At SOFTSOVE PRIVATE LIMITED, we deliver software licenses and subscriptions digitally to ensure quick and seamless access for our customers. Below are the details of our shipping policy tailored for software products:

1. Digital Delivery:
   • Software licenses and subscription credentials are delivered electronically via email or our customer portal upon purchase confirmation.
   • Delivery Time: Typically, within 1-2 hours of payment verification. In rare cases, it may take up to 24 hours.
2. Activation Details:
   • License keys or activation instructions are provided in the delivery email or on your account dashboard.
   • Ensure the email address associated with your purchase is accurate to avoid delays.

Physical Products (If Applicable)

• For any physical deliverables associated with the software (e.g., backup disks, user manuals), shipping will follow these guidelines:
  • Processing Time: 1-2 business days after order confirmation.
  • Delivery Time: Based on your selected shipping method.
  • Shipping Charges: Calculated at checkout based on weight and destination.

Subscription Renewals

• Monthly and annual subscriptions are renewed automatically unless canceled before the renewal date.
• Renewal notifications and invoices are sent via email prior to the renewal date.

Failed or Delayed Delivery

1. Non-Receipt of License:
   • If you do not receive your license or activation details within 24 hours, please check your spam or junk email folder.
   • Contact our support team for assistance if the issue persists.
2. Email Errors:
   • If the provided email address is incorrect, contact us immediately to update your details.